Creating an email

This tutorial will take you through the process of creating an email from within your account portal.

STEP-1: Login to your account portal.
Login to your account portal

STEP-2: Once logged in, scroll a bit down and you will see "Active Products/Services"; just underneath, you will see the domain(s). Click on it to access resources for the domains accounts.
Accessing resources for the domain account

STEP-3: You will be directed to a page with many icons linking to various functions.
Locate the "Email Accounts" icon and click on it to create emails or the "File Manager" icon to uploadm files.
Locate the "Email Accounts" icon

STEP-4: You will be re-directed to a page as below. There, you can create your emails. It is very easy to create emails. Just enter as "info" if you want to create email "" (as in the example in the image). Remember, your own email will read as if your domain is "".
Then you will be required to create password for this email. Another confirmation for password is also required here.
Create email

STEP-5: Ensure you push the "Create Account" button once all seems to be all done.
Create Account
You will be notified if successful. Otherwise, an error will be flagged. You may contact the Support Department if you are experiencing any difficulty.

STEP-6: Once you have successfully created your emails, you can now access the email via your browser. You will access it via the browser in the form "" if your domain is "".
Enter full email at the Email Address textbox, then enter required password.

Please NOTE:-
1. If your domain is on SERVER 1 or SERVER 2, please use ""
2. If your domain is on SERVER 3, please use ""

Access Webmail via the Browser
Login Email Account

STEP-7: Once successfully logged in, it is advisable to select the "Roundcube" Mail Client.

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